Privacy Policy
Last updated:
1. Introduction
IndexMemory ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at indexmemory.com (the "Site"). Currently, we only collect email addresses for our waitlist and consultation bookings. By using our Site, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Email Addresses
We collect your email address when you:
- Join our waitlist
- Book a consultation through our scheduling platform
- Contact us via email
We do not currently collect any other personal information beyond your email address.
2.2 Information Collected Automatically
When you visit our Site, we use Google Analytics to collect basic analytics data, including:
- IP address and approximate geographic location
- Browser type and version
- Pages visited and time spent on site
- Referring URLs
This information is used solely to understand how visitors use our website and improve user experience.
2.3 Cookies and Tracking Technologies
We use cookies through Google Analytics to collect usage statistics. You can control cookie preferences through your browser settings or opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
3. How We Use Your Information
We use your email address for the following purposes:
- To process your waitlist registration and notify you when IndexMemory launches
- To schedule and confirm consultation bookings
- To respond to your enquiries and provide customer support
- To send you product updates and announcements (you can unsubscribe at any time)
We use automatically collected analytics data to understand how visitors use our website and improve user experience.
4. Data Sharing and Disclosure
We do not sell your email address or any personal information to third parties. We share your information only in the following limited circumstances:
- Service Providers: We use HubSpot (for waitlist forms), Calendly (for consultation scheduling), and Google Analytics (for website analytics). These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.
- Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
- With Your Consent: We may share information for any other purpose with your explicit consent.
5. Data Security
We implement reasonable security measures to protect your email address from unauthorised access. Our third-party service providers (HubSpot, Calendly, Google) maintain industry-standard security practices. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your email address until you request deletion or unsubscribe from our communications. You can unsubscribe from our emails at any time using the unsubscribe link in any email we send you.
7. Your Rights
You have the following rights regarding your email address:
- Access: Request confirmation of what email address we have on file for you.
- Deletion: Request deletion of your email address from our systems at any time.
- Unsubscribe: Opt out of receiving emails by clicking the unsubscribe link in any email we send.
To exercise any of these rights, please contact us at privacy@indexmemory.com or use the unsubscribe link in our emails.
8. International Data Transfers
Your email address may be transferred to and processed in countries other than your country of residence, as our service providers (HubSpot, Calendly, Google) operate globally. These providers comply with applicable data protection laws and maintain appropriate security measures.
9. Children's Privacy
Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our Site and Services after any changes constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
IndexMemory
Email: privacy@indexmemory.com